Minimize delinquencies simply and effectively

The problem isn’t collecting rent. It’s collecting it forty times.

One tenant paying late is a conversation. Forty units paying on forty different rhythms is an operation, and most small multifamily operators are running it out of a notebook, a bank app, and their memory.

Here’s what that costs:

• Enforcement drifts. You waive a late fee for the resident you like, apply it to the one you don’t, and now your policy is a mood.

• You don’t know where you stand. Somewhere between the 1st and the 10th, you genuinely can’t say what percentage of rent has landed.

• Setup punishes growth. Adding twelve units at the same address means entering the same information twelve times.

• Following up is the job. Reminder texts, door knocks, check ins. None of it is why you bought the building.

Every unit, the same rules

Automated late fees (included with Do-It-Yourself and Go-Like-A-Pro) apply your policy the moment rent is past due, the same way, every time, in every unit. No decisions, no favorites, no awkward conversations about why one resident got charged and another didn’t.

Rent collection enforcement (Do-It-Yourself and Go-Like-A-Pro) lets you set a relaxed or strict policy: enforce scheduled recurring payments, or require residents to keep a backup payment method on file. You choose how firm to be, and then the system is firm for you.

Automated rent reminders go out three days before rent is due, to every resident, without you sending a thing. Most late rent isn’t defiance. It’s a forgotten date.

Late Fee Forgiveness, part of RentCred™, gives residents a path to having a late fee forgiven. Consistent doesn’t have to mean rigid.

Know where you stand before the 10th

The Account Summary Dashboard shows collected rent, past due rent, vacancy rates, and renter usage in one view.

Not a report you have to build. A snapshot you can check on the 3rd and know whether this month is normal.

Underneath it, the Activity Feed shows account activity as it happens, and search and filter finds any property, payment, or resident in a few keystrokes.

Add units without adding work

Clone a Property lets you quickly add multiple units at the same address, which is the entire shape of a multifamily building. Set up unit 101 the way you want it, then clone it down the hall.

Global Property Settings let you set or reset preferences across every property from a single panel, instead of repeating yourself sixty times.

And independent settings for each property mean your renovated building and your legacy building can run different rules under the same account.

You can start your account with just one unit, and there is no minimum or maximum number of properties you can add.

Give residents a reason to pay on time

PayRent reports rent payments, both on time and late, to all three major credit bureaus: Experian, TransUnion, and Equifax. Free.

For residents, that turns their largest monthly expense into credit history. For you, it’s an on-time incentive that doesn’t cost you a dollar or require a single conversation.

RentCred™ also gives residents access to emergency, interest free loans for rent, because a resident who can bridge a hard month is a resident who stays.

Protecting your cash flow

• Block partial payments. Require the full balance due so a partially paid unit doesn’t read as paid.

• Prevent payment. Block unwanted payments to keep an eviction process on track.

• Credit card acceptance with control. Allow or block cards to manage chargeback risk. Residents always cover card processing fees.

• Split or pass-through transaction fees (Do-It-Yourself and Go-Like-A-Pro). Choose how transaction fees are shared with your residents.

• Renter account ledger. Every charge, credit, and payment per resident, in one balance.

• Additional fee assessments (Do-It-Yourself and Go-Like-A-Pro). Include charges like security deposits or parking fees when you create a property, and they’re added to the resident’s billing account automatically.

• Transaction export. Download filtered transactions for statements or QuickBooks import files.