Terms & Conditions
Last updated July 26, 2026
Terms & Conditions
This User Agreement ("Agreement") is a contract between you and PayRent Inc. ("Company") and applies to your use of PayRent.com products and services and any other PayRent.com features, technologies, and/or functionalities offered by Company on our website or through any other means (the "PayRent.com Services"). The PayRent.com services are provided to you subject to this Agreement.
Fees for Sending Money
When sending a rent payment using PayRent.com, a processing fee is incurred, the amount of which is determined by your service subscription and the method of payment. These fees are described in the service subscription details and may change from time to time at the sole discretion of the Company. You may be subject to third-party fees, such as insufficient fund fees, reversal fees, or ACH insufficient fund fees that a bank may charge if your payment is rejected.
Debit Card Processing
PayRent.com will process your debit card-funded transactions through either the debit cards ATM debit network or the Visa/MasterCard network, as PayRent.com may elect at its discretion.
Bank Transfers
When a checking account is used as a funding source, the payer is requesting that we initiate on their behalf an electronic transfer from their bank account. For these transactions, PayRent.com will make electronic transfers (via the Automated Clearing House ("ACH") of NACHA - The Electronic Payment Association ("NACHA")) from the bank account in the amount specified. Payer agrees that such requests constitute an authorization to Company to make the ACH transfer, and once provided the authorization for the transfer, the payer will not be able to cancel the electronic transfer and Company may resubmit any ACH debit authorized that is returned for insufficient or uncollected funds, except as otherwise provided by NACHA's ACH rules (collectively, the "ACH Rules"), or applicable law.
Identity Authentication
You hereby authorize PayRent.com, directly or through third parties, to make any inquiries we consider necessary to validate your identity and/or authenticate your identity and account information and, for business accounts (ie: Property Managers), your company or employer. This may include asking you for further information and/or documentation about your account usage or identity, or requiring you to take steps to confirm ownership of your email address, wireless/cellular telephone number or financial instruments, and verifying your information against third-party databases or through other sources. This process is for internal verification purposes only and will not be shared or sold to any third parties.
Any misrepresentation in your application for PayRent services will be considered evidence of fraud since this information is the basis for the extension of credit. As an inducement to grant credit, you warrant that the information submitted is true and correct.
Terms for PayRent.com Services
The PayRent.com services allow you to make payments to and accept payments from renters and landlords. You may use the PayRent.com services on your mobile device or through a web browser.
PayRent.com has no responsibility for the actions of your transfer recipient or for the subject of the transfer. We do not guarantee the identity of any user of the PayRent.com services or that a sender or a recipient can or will complete a transaction.
How to Close Your Account?
As long as there is no pending or in progress transactions, you may close your account at any time. You may close your account by logging in to your account from a web browser, clicking on "Account Settings>Profile", then clicking on the "Delete Account" button.
Termination
Upon termination of this Agreement for any reason, we have the right to prohibit your access to the PayRent.com services, including without limitation by deactivating your username and password, and to refuse future access to the PayRent.com Services by you or if a business entity, its parent, affiliates or subsidiaries or its or their successors.
Representations
If you are a business entity, you represent that you are duly authorized to do business in the United States; and your employees, officers, representatives, and other agents accessing the PayRent.com services are duly authorized to access the PayRent.com services and to legally bind you to this User Agreement and all transactions conducted under your username and password.
Authority of Officers and Employees
If you are a business entity, you agree that all officers, employees, agents, representatives and others having access to the Business username and/or password shall be vested by you with the authority to use the PayRent.com services and to legally bind you. You shall be responsible for all actions by current and former officers, employees, agents, representatives and others, regardless of whether authorized by you, that access the PayRent.com services using your user name and password. YOU ASSUME THE ENTIRE RISK FOR THE FRAUDULENT, UNAUTHORIZED OR OTHERWISE IMPROPER USE OF YOUR PASSWORD.
GENERAL TERMS AND CONDITIONS
Notices to You
You agree that PayRent.com may provide notice to you by posting it on our website or if we have your email address or street address, by emailing it to the email address listed in your account or mailing it to the street address listed in your account. Such notice shall be considered to be received by you within 24 hours of the time it is posted to our website or emailed to you unless we receive notice that the email was not delivered. If the notice is sent by mail, we will consider it to have been received by you three Business Days after it is sent.
Business Days
"Business Days" means Monday through Friday, excluding Holidays. "Holidays" means New Year's Day (January 1), Birthday of Martin Luther King, Jr. (the third Monday in January), Washington's Birthday (the third Monday in February), Memorial Day (the last Monday in May), Independence Day (July 4), Labor Day (the first Monday in September), Columbus Day (the second Monday in October), Veterans Day (November 11), Thanksgiving Day (the fourth Thursday in November) and Christmas Day (December 25). If a Holiday falls on a Saturday, Company shall observe the Holiday on the prior Friday. If the Holiday falls on a Sunday, Company shall observe the Holiday on the following Monday.
Notices to Company
Notice to Company must be sent by postal mail to: PayRent Inc., Attention: Legal Department, 2100 Bluegrass Blvd, Suite 200, Lehi, UT 84043.
Calls to You
By providing Company a telephone number (including a wireless/cellular telephone), you consent to receiving auto-dialed and prerecorded message calls from PayRent.com at that number should the need arise.
PayRent Websites
The Company's PayRent websites may feature third-party offers and enable product searches. Company does not warrant that product descriptions, pricing, search results, user ratings and reviews or any other content on Company websites is accurate, complete, reliable or current.
Intellectual Property
"PayRent.com", PayRent and all related logos, products and services described in our website and mobile applications are either trademarks or registered trademarks of Company or its licensors. You may not copy, imitate or use them without Company's prior written consent. All right, title and interest in and to the PayRent.com website and any content thereon is the exclusive property of Company and its licensors.
Certain other product or service names, brand names and company names may be trademarks of their respective owners.
Taxes
It is your responsibility to determine what, if any, taxes apply to the payments you make or receive, and it is your responsibility to collect, report and remit the correct tax to the appropriate tax authority.
Privacy
Protecting your privacy is very important to us. Please review our privacy policy in order to better understand our commitment to maintaining your privacy, as well as our use and disclosure of your information.
If you receive information about another PayRent.com user through the PayRent.com Services, you must keep the information confidential and only use it in connection with the service.
Children's Privacy
Protecting the privacy of young children is especially important. We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow anyone under 18 to register for the PayRent.com services. If we learn that we have collected personal information from a child under age 18 without verification of parental consent, we will delete that information as quickly as possible.
Disclaimers of Warranty; Damages Exclusions
Unless otherwise prohibited by law, you assume all responsibility for your use of the PayRent.com services and use them at your own risk. Company does not warrant that the services will be uninterrupted or error-free. The services are provided on an "as is", "as available" and "with all faults" basis, without any representations, warranties, guarantees, or conditions of any kind.
COMPANY IS NOT LIABLE FOR THE CONSEQUENCES OF YOU CHOOSING TO SHARE ANY PAYMENT DETAILS ON SOCIAL MEDIA OR WITHIN THE PAYRENT SERVICES.
Neither Company, the Covered Third Parties nor any of their respective affiliates, vendors, agents or suppliers will be liable for any damages of any kind arising from the use of the services, including indirect, special, incidental, punitive, exemplary, or consequential damages.
Company will make reasonable efforts to ensure that requests for electronic debits and credits are processed in a timely manner but makes no representations or warranties regarding the amount of time needed to complete processing, as Company is dependent upon many factors outside of its control.
SOME STATES OR OTHER JURISDICTIONS DO NOT ALLOW THE DISCLAIMER OF IMPLIED WARRANTIES OR THE EXCLUSION OF CERTAIN DAMAGES, SO THE ABOVE DISCLAIMERS AND EXCLUSIONS MAY NOT APPLY TO YOU.
Limitations on Liability
Except as otherwise expressly provided in this agreement, Company's cumulative liability to you for any claims or damages arising out of or related to your use of the PayRent.com Services shall not exceed the greater of the fee you paid to Company for the use of the PayRent.com Services or $1.00 USD.
Some states or other jurisdictions do not allow the limitation of liability so the foregoing limitations may not apply to you.
License Grant
Certain of the Services require the use of software and software applications provided to you by Company (collectively "Software"). Company and its licensors grant you a limited, nonexclusive license to use Company's Software in the United States for your personal use only. You may not rent, lease or otherwise transfer your rights in the Software to a third party. Your rights to use the Software cease immediately upon termination of this Agreement.
Indemnification
You agree to defend, indemnify and hold harmless PayRent.com and its parent, affiliates, officers, directors and employees from any claim or demand made or incurred by any third party due to or arising out of your breach of this Agreement and/or your use of the PayRent Services.
Release of Company
If you have a dispute with one or more users relating to payment, PayRent.com is not responsible for any such dispute and you hereby release PayRent.com from any and all claims, demands and damages arising out of or in any way connected with such disputes.
Modification of Terms
We may amend this agreement at any time by posting a revised version on our website. If we make changes to our agreements with you that either reduce your rights or increase your responsibilities, we will provide 21 days' notice to you before the changes become effective.
Survival
In the event of termination of this Agreement or the PayRent.com Services, the terms in this Agreement that by their nature are continuing shall survive such termination, including but not limited to the disclaimers and limitations of liabilities.
Force Majeure
We shall not be liable for any delay or failure in the performance caused by or arising from acts of God, acts of public enemies, riots, strikes, acts of governmental agencies, labor difficulties, failure of our power or telecommunications, or any other cause beyond our control.
Miscellaneous
This Agreement and other documents referenced in or linked to this Agreement contain yours and our entire agreement regarding your use of the PayRent.com services. If any provision of this agreement is deemed illegal or unenforceable, it shall be enforced to the extent possible without affecting the validity of the remaining provisions. Any legal action arising out of your use of the PayRent.com Services must be brought within one year after the cause of action has arisen.
Our Partners
Payment Processing
In order to use the payment processing functionality of PayRent.com, you must accept the Finix Terms of Service and Privacy Policy. Any funds held in the Finix FBO account are held by Finix's financial institution partners. You authorize PayRent.com to share your identity and account data with Finix for the purposes of opening and supporting your merchant account.
We will provide customer support for your Finix account activity, and can be reached at www.PayRent.com, support@payrent.com, and/or (888) 821-0020.
PayRent.com also uses Plaid Technologies, Inc. ("Plaid") to gather End User's data from financial institutions. By using our service, you grant Client and Plaid the right, power, and authority to act on your behalf to access and transmit your personal and financial information from the relevant financial institution, in accordance with the Plaid Privacy Policy.
PayRent.com and its affiliates are not financially responsible or liable for any transaction losses incurred by its users.
Credit Reporting
Company provides Tenants with the ability to report rent payments to credit bureaus (the "Reporting Services"). Rental payments and delinquencies will be reported to TransUnion, Equifax, and Experian for any tenant who makes payments through PayRent Inc. and who verifies their identity within PayRent Inc. Tenant understands that it may take up to six months for rental payment data to appear on credit bureau records. Landlords acknowledge that they must report any outstanding balance at time of move-out or lease-end. PayRent Inc. is not a Credit Bureau and does not have direct influence over how credit scores are calculated.
Authorized Services
I authorize PayRent.com to facilitate payments from my Residents via ACH and/or credit card processing to deposit accounts I provide to PayRent.com. If a dispute arises after payment is remitted, the responsibility to settle the dispute rests with the Resident and Landlord/Owner/Agent.
How to Contact Us
If you have questions or concerns regarding this Agreement or your PayRent.com account, or any feedback that you would like us to consider, please email us at support@payrent.com.